By Authored by Ralph S. Spillinger in conjunction with the Federal Facilities Council, Standing Committee on Organizational Performance and Metrics, National Research Council
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Extra info for Adding Value to the Facility Acquisition Process (Federal Facilities Council technical report)
Looking to the future, DOS anticipates a sharply increasing workload as a result of a 1998 requirement to enhance embassy security features worldwide. Such activity will likely exceed FBO in-house design review capability and require increased reliance on outsourced engineering support services. FBO’s approach will be to focus in-house resources on the customer requirements review and outsource more elements of the technical review than previously. The FBO reported two unique program initiatives: • Technical design review comments are recorded in a software program “Automated Review Comment System” (ARCS), that collects and archives comments and also provides a method for communication and followup with the A/E.
Procurement specialists trained primarily in contract negotiation and review rather than design and construction have been playing increasingly greater roles in facilities development (NRC, 1994). The federal downsizing trend accelerated after 1991 as a result of a changed global environment, a shift in focus toward smaller and more cost-effective government, and a number of legislative initiatives. In the nine federal agencies that responded to the questionnaire associated with this report, facilities engineering staffs have been reduced on the order of 20 to 65 percent, with the average at about 50 percent.
FACILITY ACQUISITION PRACTICES AND INDUSTRY TRENDS 23 lessons learned for future reference. Facility performance, quality, cost, and schedule actually achieved should be objectively measured and compared with the owner’s original expectations. Lessons learned during the five facility acquisition phases concerning design strengths and weaknesses should be recorded for use in improving future similar project activities. And perhaps most important, the facility users’ subjective satisfaction with both the acquisition process as well as the completed facility should be noted.